Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
The technician that did the get the job done termed me and mentioned he can correct it I spelled out to him why did he not explain to me what he did he claimed that he assumed it wasn't a big offer because the two that were broke we are still in place as well as the one that was missing he can change I manufactured him exchange the damaged kinds far too. I just would like he wouldn't have squandered time and just fixed it right The 1st time.
After possessing a clumsy math conversation Together with the receptionist.. she suggests that she will decreased the worth down the $35 and that "It truly is no trouble". She repeats that twice in reality. Then can take it back and that she in fact are not able to give me that big of a discount, but can reduce it $10. Allow me to just include which i did not even request a discount, I just wanted a proof on how The maths and fees made perception. So from $245 she discounted $10... then claimed she had to charge me One more $5 for applying credit rating. As of right now my lender assertion claims a cost of $235 even though... which I comprehend is simply how much I should have been billed to begin with as an alternative to the $245 if their Yelp price cut of $35 was subtracted with the claimed primary price of $270. To become honest, by the top of that dialogue, I was around it and just planned to depart so I paid.
Extremely unprofessional. They did not learn how to effectively put in the new windshield on my 2014 Explorer. Immediately after 24 hours we drove it about the 405 fwy and also the Windshield valance flew off. It struck my SUV two times and flew in to the website traffic powering me to the 405. My insurance company has become attempting to Make contact with them for the previous 4-Week via cell phone and mail, However they maintain ignoring. My insurance provider suspects they may be running inside the Condition of California without having insurance policy, which could turn into a major dilemma for them.
This spot unquestionably attained my organization, more info I will be referring friends and family within the near long term! Thanks OC windshields!
The work was done immediately And that i am content with the results. Even so, I selected to stay within the waiting around area and skim although my automobile was staying worked on and also the professionalism and customer care is undoubtedly missing. I could Evidently listen to one agent Chatting with a purchaser and (of course only Listening to a person facet of the discussion) rudely blame them for deficiency of communication, stating that it absolutely was their challenge simply because they were not "returning calls and didn't have their voicemail put in place correctly". Although this ended up the case, it might have been dealt with in a different way. Not 15 minutes later on, One more agent sitting down 10 toes clear of me in the entrance desk built plans for your evening, telling the person on the other line to "not get too pale." Even though I move no judgement on everyone's personal choice, obtaining this dialogue in front of a buyer was particularly unprofessional. She also arrived off quite irritated and as though she could not be bothered when it arrived time for me to buy the windshield wipers.
They communicated before and after the services simply enough plus the technician professional was pleasant and built the method flawless.
We thank you to your ongoing help and knowledge and hope this doesn’t occur yet again.
Rated five out of five by Joanne michelle from Cellular window substitute The man was in time and very wonderful . Even stayed just a little later and comprehended which i had to pick up my son from college right before he could put the window substitute on my auto!
Terrific and non BS assistance! Had a rock hit the windshield and designed a dime-sizing chip. Inside 12 hrs.. it spreads into 1 / 4 sizing chip.
Windshield repair is often entirely included by your automobile insurance coverage, Metzger says. But it's best to check your insurance policy plan's fine print just before a pebble ruins your highway trip.
My windshield had a crack together the passenger side. The tech broke my windshield getting it off just to discover the glass he had would not suit my motor vehicle. It took weeks right before I used to be in a position to get my car or truck repaired.
We opted to go to the shop given that there were appointments accessible quicker and we desired to steer clear of delays in the event the window turned out to become odd-sized. Web-site was really convenient to use.
Also Remember that if your insurance policy deductible is $250 or here $500 plus the repair expenses a lot less, which it frequently does, chances are you'll purchase the entire repair out-of-pocket.
This locale is off Euclid and Westminster, in the center of Little Saigon. As other yelpers mentioned, its a no frills sort of place. You can find an open up drop which functions like a a make shift garage, A few men focusing on the automobiles, as well as waiting around home that experienced absolutely free wifi and A few chairs.